Outsourcing Services

Delegate operations. Focus on growth.

Hand off IT support, project management, administrative functions, and complete business processes to a trusted partner — while retaining full visibility and control.

What We Manage

Four outsourcing service lines

Each delivered as a fully managed service with defined SLAs, dedicated teams, and ongoing reporting.

IT Support Teams

Fully managed IT support teams handling L1–L3 helpdesk, infrastructure monitoring, incident management, and maintenance.

L1–L3 helpdesk coverage
24/7 incident management
Infrastructure monitoring
Patch & update management
SLA-backed response times
Monthly service reporting

Project Management

Experienced project managers and PMO teams embedded in your delivery workflow, managing timelines, stakeholders, risks, and dependencies.

Dedicated project managers
PMO setup & governance
Risk & dependency tracking
Stakeholder reporting
Agile & waterfall delivery
Budget management

Administrative Support

Back-office and administrative functions handled by experienced professionals — freeing your core team for strategic work.

Data entry & management
Document processing
Calendar & scheduling
Email & inbox management
Report generation
CRM maintenance

Business Process Outsourcing

End-to-end outsourcing of complete business functions with BARQ owning the process, managing the team, and reporting on outputs.

Process assessment & design
Dedicated process teams
KPI & SLA definition
Continuous improvement
Compliance & audit support
Performance dashboards

Why outsource with BARQ?

Reduce operating costs

Convert fixed headcount costs to flexible operating expenses aligned to business volume.

Scale without friction

Grow or shrink your outsourced teams based on demand, without recruitment lead times.

Managed accountability

Each function is owned by a named BARQ manager accountable for quality and SLA performance.

How we transition functions

01

Discovery

We audit your current processes, tools, volumes, and pain points.

02

Design

We design the service model, team structure, SLAs, and KPIs together.

03

Transition

Parallel running with your existing team during a defined handover period.

04

Operate

Fully live with monthly reporting, quarterly reviews, and continuous improvement.

Ready to streamline operations?

Let's map out which functions are best suited for outsourcing and design the right model for your business.